Mums' Favourite Medela Items

The pump stopped working after a month (these things happen) and John Lewis could not help as stores were closed and their online division is not linked up (poor from JL). Medela responded quickly, are reimbursing the Medela hospital grade pump rental charge and have sent a new pump upon me sending back the faulty one.

I’ve had a brilliant experience renting a hospital grade Symphony breast pump. Twice when I’ve had issues with the pump, Medela have sent a replacement pump the very next day, without any quibbling or delays. Friendly customer support staff too. Can’t fault the service. Can return the old pump for free via UPS and they pick it up from home. The pump itself is the best I’ve tried by far.

Not having to constantly sterilise loads of bottles, make up formula, cart it all around, and then heat it up, made breastfeeding the easy option.

Initially I found breastfeeding tricky, but once my babies and I had established our technique it became the ultimate convenience food.

The pump itself is great. I was nervous about returning to work but pumping milk is one less thing to worry about. I had mislaid a part of the pump and was devastated as I needed it ASAP, I am so glad I bought directly from them and glad I contacted them as they have helped me get the missing piece and it was so refreshing to receive excellent customer care.

I received my breast shells today and I’m very happy with my purchase! They were well packed and seems a very good quality product. Will order from them again.

My pump arrived quickly despite the covid situation and even though I have had a problem since then the customer service has been excellent and Tracy C has dealt with this promptly for me and made me feel like nothing was a hassle. Thank you!

I’ve had a brilliant experience renting a hospital grade Symphony breast pump. Twice when I’ve had issues with the pump, Medela have sent a replacement pump the very next day, without any quibbling or delays. Friendly customer support staff too. Can’t fault the service. Can return the old pump for free via UPS and they pick it up from home. The pump itself is the best I’ve tried by far.