iHoverboard Category
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Self Balancing Hoverboards
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It's really cool! Designed for off-road excursions, this hoverboard takes you places others can't.




🔧 Warranty Overview
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E-bikes: Covered by a 2-year warranty
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Scooters & Hoverboards: Covered by a 1-year warranty
Your warranty starts from the actual delivery date and covers original defects in materials and workmanship.
🛠️ What's Covered:
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Replacement parts and labor
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Normal use in light rain or small puddles
⚠️ What's Not Covered:
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Consumables (e.g., tires, brake pads, inner tubes)
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Damage from submersion or prolonged exposure to heavy rain
Note: Use in such conditions will void the warranty.
📄 Please Note:
Keep your proof of purchase for any warranty claims. The warranty period remains valid from the original delivery date.
🔧 Extended Warranty & Gift Coverage Reminder
Please note:
An extended warranty provides longer after-sales support, including product checks, maintenance services, and access to repair options after the standard warranty ends. It does not extend the return or exchange period.
What’s covered:
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Continued support after the initial warranty expires
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Product inspection and fault diagnosis
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Paid repair service options (if applicable)
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Warranty coverage for promotional gifts (if included in your offer)
📝 Keep your order confirmation and proof of purchase — they are required to verify eligibility for extended support or gift coverage.
Need help or have questions about your extended warranty?
Contact us at support@ihoverboard.com — we're here to help!
❌ When Your Warranty May Not Apply
Your warranty does not cover the following:
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Repairs for consumable parts, such as tires, brake pads, cables, headsets, or bottom brackets. (This includes both free and purchased parts.)
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Normal wear and tear, or cosmetic damage.
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Damage caused by accidents, misuse, reckless or intentional behavior.
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Signs of improper use, storage, or maintenance, as outlined in the user manual.
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Any modifications, disassembly, or repairs done with non-original parts or by an unauthorized person.
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Lack of valid proof of purchase, including serial number and purchase date.
Please note: Hoverboard go karts are considered accessories and are not covered under the standard warranty.
🛠 Need Help or Want to Make a Claim?
If your scooter is within the warranty period and qualifies for repair, we’ll fix it at no cost.
📩 Contact us at support@ihoverboard.com
We’ll guide you through the warranty process.




Please be aware that courier networks are experiencing high demand currently, which may cause delays in deliveries and collections. iHoverboard will do all we can to ensure services are completed as quickly as possible.
Electric Scooters and Hoverboards
Delivery to the UK on e-scooters and hoverboards are FREE and in 1-3 working days.
Off Road Electric Scooters
Off-road electric scooters can now be delivered to your door in as little as 1-3 working day with our free express truck service.
Electric Bikes
Delivery to UK on electric bikes are FREE and in 1-3 working days by truck.
1.1 Shipping from United Kingdom Warehouse(Oldbury)
In the United Kingdom, We operate two warehouses and dispatch orders via DHL, DPD, or Yodel, and the express will email you on the day of delivery with a 1-hour time slot. Tracking information is provided via email on the day of dispatch, the delivery time is 1-3 working days.
1.2 Shipping from other Europe Warehouses
In these countries, we send via DHL or DPD, which takes about 3-7 working days to deliver. All the parcels will be given the tracking number by Email.
1.3 Shipping Insurance
We are responsible for the safe delivery of your parcel only during transit. Once your package has been delivered and received, our shipping insurance will no longer be valid. Please note that shipping insurance covers the parcel while it is in transit and does not extend once delivery is completed.
Additionally, shipping fees are non-refundable, even in the case of returns or cancellations.
Accessories
Accessories are FREE to deliver and will take about 3-10 working days to arrive.
Note: Accessories ordered with hoverboards and e-scooters may come in separate deliveries since they come from different warehouses, including helmets, seats, locks, and other accessories.
Delivery Time

Total Estimated Delivery Time
Shipping Method | Processing Time | Shipping Time | Total Estimated Delivery Time | Cost of Delivery (£) |
Ship by DHL or DPD or Yodel from UK warehouse | 1-2 Business Days | 1-3 Business Days | 2-5 Business Days | Free Shipping |
Ship by DHL or DPD from other Europe warehouses | 1-2 Business Days | 3-7 Business Days | 4-9 Business Days | Free Shipping |
- 1. All orders before 2:00 PM (GMT+1) will be sent today after 2:00 PM (GMT+1) will be sent the next day.
- 2. Normally orders will be dispatched in 1-2 working days once the payment is confirmed, and 2-5 days to arrive.
- 3. Please know that if out of stock in the UK, we will send it from other European warehouses via DHL. It will take about 4-9 working days to ship.
- 4. Orders placed after 1 pm on Fridays will be shipped on Mondays.
- Last Updated: October 2024

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