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Information about Fetch

Fetch pet store, a UK pet food and accessory retailer that offers everything your pet needs to be healthy and happy. It is part of the Ocado Group. The Ocado Group one of the largest British online grocery retailers that focuses solely on home delivery. Launched in 2013, the company aims to be the place where pet owners do the online shopping for their pets. Fetch dog food and Fetch cat food products come from the world-renowned producers to ensure your dogs and cats get the healthiest and most nutritious food possible for a competitive price. However, the store offers much more than Fetch pet food. Treats, toys, beds and items that every dog needs during a walk such as leads or collars and hundreds of other categories for virtually any animal that can be considered a pet. The store also sells medicine for pets, so you can order the meds as soon as you leave the vet and get them quickly to keep your dog healthy. There are thousands of various pet products in industry-leading prices that can be slashed even more with Fetch discount codes.

Fetch Address

Trident Place, Hatfield Business Park, Mosquito Way
Hatfield AL10 9UL

Contact Fetch
helpline: 0345 600 6070

Also, check out discount codes and offers in the most popular stores

Brand Features

  • Frequent Discounts and Promotions
  • Discount for New Customers
  • Contests with Prizes

Payment Options

  • Credit Card
  • PayPal

Delivery Options

  • Free Delivery
  • Next Day Delivery
  • Free Return

Tips and Hints

Every pet owner wants what’s best for their pets but not everyone is a pet care expert. Fortunately, Fetch is here to help if you need a hand! The Fetch blog contains dozens of well-researched and exhaustive articles that describe how to train, feed and take care of all kinds of pets. Whether it’s dogs, cats, small rodents – Fetch has got you covered. The information is verified by behavioural and pet nutritional experts.

If you shop in Fetch and Ocado at the same time, you can combine your shopping and have it delivered at the same time. All you need is an Ocado email account. Log in using that and find the option to add your Fetch products to the order. This service does not entail any additional costs.

New customers are always welcome at Fetch. Don’t believe it? Fetch offers 15% off your first purchase as a welcome gift. With the Fetch voucher code, you will save on your pet food without sacrificing quality. Your pet will thank you!

Everyone loves getting gifts, especially if the gift is something you want or need. Fetch wants its customers to be in touch with the brand, so every now and then they organise contests with prizes. That’s one of many reasons why following Fitch on social media is a great idea that be very rewarding.

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Return Procedure in Fetch

As a customer, you have every right to return your order for whatever reason within 28 days of your delivery date. The items you received must be unused and in its original package. The first step is to contact Fetch customer service at [email protected] or by calling 0345 600 6070. There multiple ways to return your product, all of them are free of charge. The first method is a pick-up of your return when you receive your next order. There is also an option of sending back your return with Collect+. Should you choose it, you will be provided with a returns sticker that needs to be attached to your package. There is of course an option of sending it back via Royal Mail at the following address:
Fetch Returns Aquarius House
Bessemer Road, Welwyn Garden City
Herts, AL7 1HH

Return of Faulty Products

Even though Fetch does everything in its power to ensure the highest quality of its products, no company is perfect and there might come a time when your package contains a defective or faulty product. The customer will receive a full refund after the verification process is complete, which usually takes 3 to 10 business days. In the case of a return of a faulty item, the delivery methods are the same as in the case of a standard return and is free of charge as well.

How to use Fetch discount code?

  • Pick and copy the discount code

  • Paste the discount code at checkout in the store's website

  • Enjoy your discount

Use Your Fetch Voucher Code on These Items to Brighten Your Pet’s Day

Featured Fetch Pet Care Products - AllPetSolutions Dexter Waterproof Green Dog Bed

Your dog deserves to sleep in the best environment possible. This AllPetSolutions waterproof dog bed is perfect for dogs of all breeds and sizes. The waterproof design means it won’t soak when your dog decides to use it as a toilet and it is very easy to clean, either by wiping or vacuuming. Additional cleaning capabilities are strengthened by the fact that the bed cover zips off. The dog bed can be safely washed in the washing machine. The base is made of a non-slip material which will make sure the bed stays in place on every surface. Using a Fetch discount code with this AllPetSolutions dog bed is a smart buy that will prove useful and practical for your dog. If you think your dog won’t like this bed, there are many other Fetch dog beds to choose from.

Featured Fetch Cat Food Products - Almo Nature HFC Cat Cuisine Tuna Chicken and Ham 24 x 140g

Your cat deserves the best food available to grow strong and provide you with love and joy for years to come. The Almo Nature cat food contains ingredients that your cat needs to develop properly. Fish broth, tuna and chicken are rich in nutrients essential to your cat’s healthy growth. The food is suitable for cats of all ages and sizes. All the ingredients are naturally sourced with no chemical preservatives and are not genetically modified. Of all the Fetch cat food assortment, this Almo Nature food is one of the best and with a great price that will be even greater with a Fetch discount code. There is one more reason to buy Almo Nature. All the profits go to Fondazione Capellino, an organisation devoted to improve biodiversity and nature preservation. The foundation also helps dogs and cats find homes that can give them love and care. Everyone wins when you buy Almo Nature cat food.

Featuring Other Fetch Pet Food - Supreme Science Selective Rabbit Food

When it comes to rabbit diet, the most important aspect of it is fibre since wild rabbits predominantly eat grass which is very rich in fibre. Supreme Science is a firm believer that nature is the best indicator of good pet food. That is why they decided to include plenty of natural ingredients, which also translates into the taste your rabbit will love. The soft consistency does not damage the teeth and makes digestion easier. If rabbits could talk, they would surely tell you to buy Supreme Science! Find the right type of rabbit food for your pet and redeem your Fetch discount code.

Users’ reviews


MDC Plastic Coated Pet Carrier, Black – this made the dog transport easy

I have a two-year Yorkshire Terrier who hates going anywhere by car. It doesn’t matter if we’re going to the car park or the vet, my Jimmy is always extremely anxious throughout the whole ride. He squeals and moves around in circles and every time we take a sharper corner, he goes into full-blown panic mode. I needed something to keep him in place during car rides and I decided to get this product. This pet carrier has given me a peace of mind when I need to take Jimmy anywhere. I just put the carrier in the boot and it stays in place. There was a plastic tray included that seriously reduces the amount of time I have to spend on cleaning the boot and the cage itself is very light but hard to destroy at the same time, even though Jimmy tries every time we set off. It wasn’t expensive at all but I managed to shave off some of the price using Fetch coupon code.


James Wellbeloved Large Breed Adult Turkey & Rice Dry Dog Food 15kg – finally, a food my dog wants to eat

My dog is a very picky eater and when it comes to dog food, we’ve tried so many brands but Baxter refused to eat any of it, so we had to give him our own food for a while, but it is hard to maintain in the long term. We were so relieved when we found this James Wellbeloved dog food. Baxter eats it like crazy! From what I’ve read, it has plenty of natural ingredients that keep my dog healthy. After feeding it to Baxter for about 6 months I didn’t notice any drops in his activity or attentiveness. He has plenty of energy and runs around all the time. We order it regularly, and with Fetch promo code, it saves a large chunk of our dog food budget. If you love your dog as much as I love mine, you should give them this food, they just might like it. Don’t forget to check Fetch vouchers!


More Information About Fetch

Fetch Ocado Relationship

The parent company of Fetch was founded in 2000 by Jonathan Faiman, Jason Gissing and Tim Steiner. The three former Goldman Sachs employees believed that there is untapped potential in selling groceries online without having a physical store. With their business connections, the trio managed to expand rapidly and gain the trust of customers all over the UK. Currently the company serves over half a million customers. In 2009, Ocado pushed the technological boundaries even further and provided a new level of shopping convenience by releasing an iPhone app, with an Android app joining a year later. That gives the customers the chance to order their grocery shopping on a smartphone device on the go. Since 2017, customers are able to do their shopping using Amazon’s Alexa voice command.

Fetch Black Friday

While Black Friday is used mostly in fashion and tech stores, that does not mean that there won’t be any Fetch Black Friday offers. If they decide to release Fetch discount codes, you will be able to see all of them right here.

Fetch Cyber Monday

As an online-exclusive store, Fetch is bound to release Cyber Monday codes and offers. Grocery shopping is done much more often than buying TV’s or clothes, but that doesn’t mean you should not be able to save money. Check out Fetch Cyber Monday offers and cut your shopping budget with Fetch vouchers.

Archived coupons

User opinions of Fetch

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  • promos

    5 / 5
    a lot of promotions and discounts for new customers, the website is easy to use
  • Friendly

    5 / 5
    Very friendly customer support team:) Also I can always find here anything I think of
  • surprise

    5 / 5
    I never thought that a pet store like fetch offers discount codes, it's nice
  • Good brands

    4 / 5
    They have a wide range of good products but I have waited a long time for my order, besides I think Fetch it's a nice shop
  • Thanks

    5 / 5
    Great toys :) my dog loves their treats!
  • For every pet lover

    5 / 5
    I have two dogs and this is my favourite pets shop, they have great items and special offers, I'm also using Fetch discount codes.