Hotel Chocolat Returns

The chocolatier offers a 100% happiness guarantee, which means that your order will be refunded if you don’t like it, no matter what. In order to receive a refund, you need to contact Customer Service. There is a contact form on the Hotel Chocolat website, which you will need to complete. Provide information such as your name, email address, telephone number, postcode, and order number. The form also has a box for a comment, which is where you will have the chance to write the issue you have with the product ordered at Hotel Chocolat. Aside from a refund, you can also ask for an exchange or a gift card. All the other steps of the return will be explained by the Customer Service team. Once you submit your enquiry and it is properly analysed, you should receive an email with further instructions.

Hotel Chocolat Faulty Product Returns

Despite the fact that the chocolatier sells perishable products, it doesn’t mean they cannot be returned if something is wrong with your order. It doesn’t matter if you received the wrong item, it got lost in transit or it arrived damaged, you can reach out to Customer Service and get a refund. Depending on the situation, it might be resolved differently. However, no matter what happens, you will need to fill out a contact form first. It’s the same contact form that is described in the regular returns section of this page. The “comment” box is crucial here. Make sure to provide as many details as you can. That way, it will be easier for Customer Service to help you out quickly.

How to use Hotel Chocolat discount code?

• Pick and copy the discount code

• Paste the discount code at checkout in the store's website

• Enjoy your discount

Here Are Some Of The Amazing Products To Redeem Your Hotel Chocolat Voucher

Hotel Chocolat Velvetiser

Would you like to have the Hotel Chocolat experience at home at any time? With the iconic Velvetiser, that’s exactly what you’re going to get. The device lets you make all kinds of drinks: coffee, chocolate, and you can make them hot or cold, just as you like. It’s super easy to use: just pour the ingredients, press a button, and the Velvetiser will do its thing. In about two minutes, your drink is ready. The device itself looks stunning. It has a minimalistic design, with only a handful of buttons and clean and simple lines. On top of the Velvetiser itself, you also get all the flavours so you can experiment and find which ones you like the most. There is a Hotel Chocolat discount on these quite often, so you probably won’t have to pay the full price for it. Naturally, it doesn’t mean you can’t get it for even less. Just pick a Hotel Chocolat promo code from the list and get this amazing device for an unbelievable price.

Milk Chocolate Advent Calendar

The chocolate calendar is one of the sweetest Christmas traditions of them all. The one made by Hotel Chocolat has a cocoa figurine for each day, and you’ll see a message every time you open a new window in the calendar. These tiny, delicious characters remind us that the spirit of Christmas is worth waiting for, and the closer it gets, the more exciting it is. An advent calendar is also a test of patience. Is your mind strong enough to limit yourself to just one piece per day? There is only one way you can find out. Get this lovely cocoa piece of art for less with a Hotel Chocolat promo code.

Hotel Chocolat Vegan Products – Cacao and Shea Butter Body Lotion

It’s not edible, but it does make your skin look and feel delicious. The body lotion’s two main ingredients are cacao and shea butter – they are mostly responsible for providing your skin with the right amount of hydration, which helps it remain healthy, youthful, and glowing. Another upside of using cacao is the way this body lotion smells. It’s simply impossible to put into words, the only way you can truly understand it is when it reaches your nostrils. It’s made of natural ingredients and it’s safe to use by vegans and vegetarians. Make the right decision for your skin and your wallet by getting this amazing body lotion for less with the help of a Hotel Chocolat voucher code.

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More Information About Hotel Chocolat

Company History

It was founded by Angus Thirlwell and Peter Harris in 2004, but their partnership had begun much earlier than that. In the late 1980’s, the duo worked together selling mints. After a few years, they decided to switch to chocolate, although not in the capacity that Hotel Chocolat is known for today. At first, they sold cocoa-based sweets in the form of a mail-order catalogue. In the late 90’s, they established a Chocolate Tasting Club. A subscription that offered a different box of chocolates each week. The idea has caught on, and now, the Chocolate Tasting Club has over 100,000 members. In 2003, the catalogue-based business model got rebranded to Hotel Chocolat. A year later, the very first location opened in Watford. From then on, it was like a flood of sweetness. Nowadays, there are over 70 stores all over the UK, but there are also cafes and restaurants. The passion for cocoa is so intense that the company has its own plantation in Saint Lucia, an island in the Caribbean.

Hotel Chocolat Black Friday

Smart shoppers know that the best time to get Christmas gifts is on Black Friday. Whether it’s sweets, coffee, or alcohol, the Hotel Chocolat Black Friday deals are perfect for Christmas gift shopping. In fact, there is a separate category of products made specifically for that occasion, with plenty of Hotel Chocolat Christmas gifts to choose from for any age group and gender. Of course, if you simply want to get something for yourself, Black Friday is a good time, too. That’s because prices are much, much lower for those 24 hours, especially once you apply a Hotel Chocolat voucher. Another thing that this day is known for is the exclusive range of products that are only available on Black Friday. Those who love cocoa products will be delighted to see some never before seen products. Whether these items will be eligible for a discount with a Hotel Chocolat voucher code is not clear yet. The only way to make sure is to come back here on Black Friday and see for yourself.

Hotel Chocolat Cyber Monday

You could go to one of the stores on Black Friday and pick something delicious, but that’s not the only option. The other one? Placing an order online. In many ways, it’s a lot better. If you want to send someone a gift, you can order it yourself and have it sent straight to your recipient without going anywhere yourself. However, there is one other reason why shopping online is better: a Hotel Chocolat discount code will save you some money! There will be a lot of them on our site on Cyber Monday, so you will be able to pick and choose the Hotel Chocolat code that gets you the very best deal. Aside from discount codes, there will be a regular Hotel Chocolat discount or two. And who knows – maybe you will get the chance to combine the two for a truly one-of-a-kind deal. After all, that’s exactly what Cyber Monday is all about – getting more for less.